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Upcoming VISA Conversion

FCPCU has changed CREDIT CARD processor and will have a mass reissue of new cards to our members on July 26th

If you have a CREDIT CARD with FCPCU you will receive this card in the mail.  PLEASE MAKE SURE YOU READ AND FOLLOW THE INSTRUCTIONS THAT ARE PRINTED ON THE PAPER THE CARD IS ATTACHED TO!!

 
Below are the instructions so that you can be prepared for what you will need to do:

DISCONTINUE use of your old card on 08/23/2021

ACTIVATE your new card on 08/23/2021

SIGN the back of your card before using.

NOTIFY automatic payment merchants of your new card information.

Personal Identification Number (PIN): Call 1-888-999-3363 to custom select your PIN.

Use your PIN to obtain cash adbances at participating ATM’s.  Please note you will not receive a PIN mailer.

Goldsboro Office
201 E. Ash Street
Goldsboro, NC 27530

Phone:      (919) 736-0885
Toll-free:  (800) 452-4021
memberservice@fcpcu.com

Lost/Stolen Debit Cards:
(833) 933-1681
Lost/Stolen VISA Credit Cards:
(800) 369-4887
VISA Debit Card Disputes:
(866) 279-1399