header 1

Online Branching Login
User ID    Enroll Now

Privacy Notice

FACTS

WHAT DOES FIRST CAROLINA PEOPLE'S CREDIT UNION DO WITH YOUR PERSONAL INFORMATION?



Why?

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all of the sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

 

What?

The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Security Number and income
  • Account Balances and Payment history
  • Credit history and credit scores

When you are no longer our member, we continue to share your information as described in this notice.




How?

All financial companies need to share members' personal information to run their everyday business. In the section below, we list reasons financial companies can share their members' personal information; the reasons First Carolina People's Credit Union chooses to share; and whether you can limit this sharing.




Reasons we can share your information

Does the
Credit Union share?

Can you limit this sharing?
For our everyday business purposes -

such as to process your transactions, maintain your
account(s), respond to court orders and legal
investigations, or report to credit bureaus

YES

NO

For our marketing purposes - to offer our product and services to you

  YES

NO

For joint marketing with other financial companies

YES

NO

For our affiliates’ everyday business purposes - information about your transactions and esperiences

NO
NO

For our affiliates’ everyday business purposes - information about your credit worthiness

NO
NO

For our affiliates to market to you
 

NO
NO

For non-affiliates to market to you
 

NO
NO



Questions?


 • Call (800) 452-4021 or go to www.fcpcu.com to contact us

 


Who we are

Who is providing this notice?
 
First Carolina People's Credit Union



What we do
How does First Carolina People's Credit Union protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards, and secured files and buildings.


How does First Carolina People's Credit Union collect my personal information?

We collect your personal information, for example, when you:

  • open an account or deposit money
  • Pay your bills or apply for a loan
  • use your credit or debit card

We also collect your personal information from others, suchas credit bureaus, affiliates, or other companies.


Why can’t I limit all sharing?

Federal law gives you the right to limit only
  • Sharing for affiliates everyday business purposes – information about your creditworthiness
  • Affiliates from using your information to market to you
  • Sharing for nonaffiliates to market to you

State laws and individual companies may give you additional rights limit sharing.

 


Definitions

Affiliates

Companies related by common ownership or control. They can be financial and nonfinancial companies.


Nonaffiliates

Companies not related by common ownership or control. They can be financial and nonfinancial companies.


Joint Marketing

A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

**See below.




Other Important Information

**We may disclose all of the information we collect, as described above, to companies that perform marketing services on our behalf or to other financial institutions with whom we have joint marketing agreements. First Carolina People’s Credit Union makes disclosures to other parties as permitted by law.

For more information on our privacy policy, you may write to us at P.O. Box 1637, Goldsboro, NC, 27533, or call us at 800-452-4021 or 919-736-0885. You may also contact us through our website at www.fcpcu.com.

Goldsboro Office
201 E. Ash Street
Goldsboro, NC 27530

Cary Office
1105 Walnut Street
Cary, NC 27511

Phone:      (919) 736-0885
Toll-free:  (800) 452-4021
memberservice@fcpcu.com

Lost/Stolen Debit Cards:
(800) 889-5280
Lost/Stolen VISA Credit Cards:
(800) 369-4887